FAQ

Q: How do I get my API keys?

A: You can retrieve your API keys from your dashboard, simply follow these steps:

1. Simply log in to your dashboard

   

2. Go to the API Integrations section, here you'll find your API keys. You can also switch between sandbox and production.

Q: Is there a separate sandbox URL for Prembly?

A: Both the sandbox and live environments on Prembly share the same base URL, which is https://api.prembly.com

Q: Will I receive a webhook response when the verification process is completed?

A: Yes, the webhook response is identical to any other API response you receive after a verification process is completed. It is essential to set up your webhook beforehand, as this is a prerequisite for receiving webhook responses.

Q: How do I setup my webhook?

A: To set up your webhook, follow these steps:

1. Login to the Prembly Dashboard.

2. Click on Settings, click on Business Information then input the webhook URL in the allocated field.'

   

3. Add your webhook URL and click on Save Changes.

Q: What's the difference between live and sandbox API keys, and when should I use each?

A: Live API keys are used for production or real-world transactions, while sandbox keys are for testing and development. Use live keys when your application is in production, and sandbox keys for testing to ensure no real data or funds are involved.

Q: How do I authenticate API requests using my API keys?

A: To authenticate API requests, include your API key in the request headers. You can find your API key on your dashboard under the Integrations section. Make sure to use the appropriate key for either the live or sandbox environment.

How to use sandbox keys

please find below a video link that shows how to test using the sandbox
https://youtu.be/MOq1wRWtlbk